Shipping Policy

At EKANS, we strive to provide fast and reliable shipping for all our ultraviolet light products. Below are the details of our shipping processes:

Processing Time: All orders are processed within 1 to 2 business days. Orders placed during weekends or holidays will be processed on the next business day.
Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase.

We offer various shipping options to meet your needs:

Free Shipping: We offer free shipping on all orders over [X] dollars within the United States.
Shipping Costs: For orders that do not qualify for free shipping, costs will be calculated at checkout based on your location and the shipping option selected.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real-time.

Shipping Delays: If we experience a high volume of orders or any unexpected issues that delay your shipment, we will notify you immediately via email.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 48 hours of receiving it so we can resolve the issue as quickly as possible. For damaged products, we will require photos of the package and product condition to process a replacement or refund.

If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us: